Last updated: 11 July 2025
- Privacy & Data Protection
- The Company processes all personal information in strict compliance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and the eight conditions for lawful processing. Personal information shall be processed lawfully, reasonably, and in a manner that does not infringe the privacy of the Customer.
- The Company undertakes to:
- Collect personal information directly from the Customer unless otherwise authorized by law or where impractical to do so.
- Process the Customer’s personal information solely for legitimate, specific, and explicitly defined purposes related to:
- The sale and delivery of Goods;
- The Company’s provision of customer support and related services;
- The Company’s management, recording, processing, storing and administration of the Customer’s Account;
- The Company’s compliance with legal and regulatory obligations;
- Direct marketing communications as provided and/or sent by the Company from time to time (where the Customer has consented thereto); and
- Fraud prevention, anti-money laundering measures, and/or identity verification and/or the reporting thereof to the relevant body of authority as elected by the Company, including but not limited to, the South African Police Service (SAPS), Experian and the Southern African Fraud Prevention Service (SAFPS).
- Ensure that the Customer’s personal information, held in its records, is relevant, accurate, and kept up to date.
- Retain the Customer’s personal information only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law, after which it shall be securely destroyed or irreversibly anonymized.
- The Company implements appropriate, reasonable technical and organizational security measures to prevent loss, theft, unauthorized access, misuse, alteration, or unlawful disclosure of personal information. These measures include, but are not limited to:
- The encryption of personal information at rest and in transit.
- Access controls and authentication procedures restricting access to authorized personnel only.
- Regular security monitoring, penetration testing, and system audits.
- Incident response protocols to address and report data breaches promptly.
- Any Third-party processors, service providers, and contractors who access or process personal information on behalf of the Company are contractually bound to comply with POPIA and maintain adequate security safeguards.
- The Company recognizes and respects the following rights of the Customer in relation to their personal information:
- The Customer has the right to request confirmation from the Company as to whether it holds any personal information about them and to access such information. Upon the Customer’s request, the Company shall provide:
- The types of personal information held on the Customer;
- The purpose for processing such held information;
- The source(s) of the Customer’s personal information (where available);
- The identity of all third parties who have received or will receive the Customer’s personal information.
- Access requests regarding the Customer’s personal information must be submitted to the Company in writing.
- The Customer has the right to request confirmation from the Company as to whether it holds any personal information about them and to access such information. Upon the Customer’s request, the Company shall provide:
- The Customer may address any request, complaint, or query regarding their personal information, or exercise any of the above rights, by contacting the Company in writing and via email to info@tacticaleverydaycarrysolutions.co.za.
- The Company shall respond to all reasonable and properly submitted requests within a reasonable time, in compliance with POPIA and applicable regulations.
- The Customer further retains the right to lodge a complaint with the Information Regulator of South Africa in respect of any alleged interference with the protection of personal information.
- The Customer may, at any time, request the Company to:
- Correct or update inaccurate or incomplete personal information;
- Delete personal information that is no longer required for lawful processing purposes, or subject to any legal and/or contractual retention obligations;
- Restrict the processing of personal information under justified circumstances, including pending resolution of accuracy disputes or processing objections.
- The Customer may object to the processing of their personal information on reasonable grounds, including:
- Where processing is not required by law and the Customer’s privacy interests outweigh the Company’s legitimate processing interests;
- Where processing is conducted for direct marketing purposes, in which case the Company shall cease such processing immediately upon receipt of the objection;
- The Customer may object to the processing of their personal information where decisions are made solely by automated means (being computer-driven processes without any direct human input) and where such decisions have a material effect on the Customer’s rights, entitlements, access to services, or financial standing, including, without limitation:
- Automated credit, loan, or payment approvals or rejections;
- Automated pricing decisions which result in differential pricing based on the Customer’s profile or transaction history;
- Automated fraud detection or security measures which result in the restriction, suspension, or cancellation of services.
- In such circumstances, the Customer shall be entitled to, in writing and via email to info@tacticaleverydaycarrysolutions.co.za:
- Request that an automated decision be reviewed by a natural person with sufficient authority to reconsider the outcome;
- Request for the Company to provide meaningful information about the logic involved in the automated decision-making process (where reasonably possible);
- Object to the outcome of the automated decision, if the Customer considers such decision to be incorrect, unjustified, or unfair in the circumstances.
- The Company shall not be obliged to cease any such processing where the automated decision
- is necessary to conclude or perform this and or any subsequent contract between the Company and the Customer,
- is authorized by law, and/or
- is based on the Customer’s explicit consent.
- The Company may, where legally permissible, continue processing the Customer’s personal information.
- The Company relies on the Customer’s consent for the processing of the Customer’s personal information (including for direct marketing).
- The Customer may withdraw its consent to the Company’s processing of their personal information at any time.
- No withdrawal of consent shall affect the Company’s lawful processing of any of the Customer’s personal information conducted prior to such withdrawal.
- The Customer may request to receive their personal information in a structured, commonly used, and or machine-readable format or to have it transferred to another responsible party (where technically feasible). This right shall only be applicable to personal information processed by automated means and where processing is based on the Customer’s consent or the performance of this and/or any subsequent contract.
- The Company reserves the right to update or amend this clause from time to time in accordance with changes in law or operational requirements. The Customer will be notified of any material changes. Continued use of the Company’s goods or services after such updates will constitute acceptance of the revised terms.
- Intellectual Property
All content on the Company’s website is owned and/or licensed by the Company an/or third party suppliers/manufacturers. The Customer may only use it to view, identify and purchase/order Goods; any other use of such content requires express written consent from the Company. - User Conduct & Prohibited Activities
The Customer represents, alternatively, undertakes that they; are at least 18 years old (or have guardian consent), provided the Company with true and accurate information, will not misuse the site for any malicious intent, e.g., hacking, bots, data mining, or fraud. The Customer’s breach hereof may result in their account being suspended or terminated and criminal charges being brought against them. - Third–Party Links
The Company may, from time to time, provide for a link to external sites and/or third parties on its website. Such link shall be for the Customer’s convenience only and the Company is disclaimed from all liability for third-party content, availability, or actions. - Modification of Terms
The Company may update these Terms at any time. Updates become effective upon posting with a revised “Last updated” date. The Customer’s continued use of the Company’s Goods/Services implies their acceptance of such updated terms. - Severability
If any provision of these Terms and Conditions is found to be illegal, invalid, or unenforceable by a court of competent jurisdiction, that provision will be severed or reformed to reflect the parties’ original intent, and the remainder of these Terms and Conditions shall continue in full force and effect.
- Governing Law & Dispute Resolution
- These Terms are governed by and construed in accordance with the laws of South Africa.
- A Customer who is a consumer may refer any dispute arising from these Terms to arbitration in Gauteng, to
- the National Consumer Commission,
- an accredited industry ombud, or
- to a Small Claims Court with jurisdiction over matters up to R20 000.00
This is without prejudice to any other forum available by law.
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- Any dispute between the Company and a Customer will be resolved by arbitration under the Arbitration Act 42 of 1965, conducted in English and seated in Mpumalanga.
- Notwithstanding the foregoing, either party may institute proceedings in a Magistrate’s Court where jurisdiction and subject‑matter limits permit.
- General
- Electronic communications, including but not limited to email, WhatsApp and SMS, shall constitute valid, effective, and legally binding communications between the parties.
- The Company reserves the right to suspend any account or service, with immediate effect, in the event of breach of these Terms, non-payment, suspected or confirmed fraud, or failure to comply with applicable laws or regulatory requirements.
- No failure, delay, or indulgence by the Company in exercising any right or enforcing any provision under these Terms shall constitute a waiver of that right or provision. Any waiver shall be in writing and signed by the Company to be effective. No relaxation, extension of time, or concession granted by the Company shall be deemed to be a waiver or create any expectation of similar indulgence in future, nor shall it constitute a novation or an amendment of these Terms.
- Force majeure events, defined as circumstances beyond the Company’s reasonable control, shall excuse the Company from performing its obligations under these Terms for the duration of such events.
- The Customer may not assign or transfer any rights or obligations under these Terms without the prior written consent of the Company. The Company may assign or transfer its rights and obligations under these Terms at its sole discretion without prior notice to the Customer.
- These Terms constitute the entire agreement between the Customer and the Company regarding the Customer’s purchase and use of the Company’s website, superseding all prior agreements, representations, or understandings, whether written or oral.
Tactical Everyday Carry Solutions (PTY) Ltd
Reg. No: 2024/213875/07
Piet Retief,
Mpumalanga,
2380
Email: info@tacticaleverydaycarrysolutions.co.za
Tel: 082 310 9058
